Frequently Asked Questions

Cruise travel is unique — and often more complex than it appears. 

Below are answers to the most common questions clients ask before beginning their voyage with iSail Cruises.

What does a Certified Elite Cruise Counselor (ECC) mean?

The Elite Cruise Counselor (ECC) designation is an advanced certification awarded by the Cruise Lines International Association (CLIA). It reflects professional training, industry experience, and specialized expertise in cruise travel.

This certification ensures you are working with a cruise specialist — not a general travel booking service.

Why should I use a cruise specialist instead of booking online?

Cruise booking platforms allow you to reserve a cabin. A cruise specialist ensures you select the right cruise.

Ship classes, cabin categories, itinerary pacing, port logistics, and seasonal patterns all influence your experience. Strategic selection and personalized guidance help eliminate costly mistakes and elevate your overall journey.

Do you charge planning fees?

iSail Cruises is a boutique cruise planning service focused on personalized, concierge-level support.

For certain complex itineraries, group sailings, or customized coordination, planning service fees may apply. Any applicable fees are discussed transparently before moving forward.

Many standard cruise bookings do not require additional fees.

What types of cruises do you specialize in?

iSail Cruises specializes in:

• Ocean Cruises

• River Cruises

• Wedding Cruises

• Honeymoon Sailings

• Multigenerational & Group Voyages

Each experience is curated based on lifestyle, destination goals, and travel style.

Can you help with flights and pre- or post-cruise stays?

Yes. While cruise expertise is the foundation of iSail Cruises, I also coordinate flights, transfers, and hotel accommodations when needed to ensure a seamless journey from departure to return.

How far in advance should I begin planning?

For ocean cruises, 6–12 months in advance is ideal.

For river cruises and specialty sailings, 9–18 months in advance is recommended due to limited availability.

Early planning allows for better cabin selection and itinerary flexibility.

Do you assist with group cruise coordination?

Yes. From cabin coordination and group amenities to payment tracking and communication support, iSail Cruises provides structured management for group sailings to ensure a seamless experience for hosts and guests alike.

What happens after I submit an inquiry?

After reviewing your inquiry form, we will schedule a consultation to discuss your travel goals in detail.

You will then receive strategic cruise recommendations aligned with your preferences, followed by itinerary refinement and booking coordination.

From there, every detail is managed with intention.

Do you work with specific cruise lines?

As an independent cruise specialist, I work with a wide range of reputable cruise lines across ocean and river sectors.

Cruise line selection is always based on what best aligns with your travel goals, not a one-size-fits-all approach.

Is travel protection recommended?

Yes. Travel protection is strongly recommended for cruise travel due to its structured nature and cancellation policies. I review protection options during the planning process to help you make an informed decision.

Have a question not listed here?

I am happy to provide clarity.